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Disclaimer

What this website is, what it is not, and the limits of what anything published here can be relied on to mean.

Investments in securities are subject to market risks; read all the related documents carefully. Registration granted by SEBI, membership of an exchange and certification from an examining body in no way guarantee the performance of the intermediary or provide any assurance of returns to investors. Nothing on this website is investment advice or a recommendation to deal in any security. A stop-loss is a trigger to place an order and not a guarantee of a price. Leveraged positions can lose more than the amount committed. We will never ask you for your password or your one-time password.

Nothing on this website is investment advice

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Everything published here, including explanatory pages, calculators, illustrations, screenshots, blog articles and answers to questions, is general information about how markets, instruments and our services work. It takes no view of your objectives, your financial position, your tax position or your tolerance for loss, and it is not a recommendation, a solicitation or an offer to buy, sell or deal in any security or instrument. Where you need advice on what suits you, consult a SEBI-registered investment adviser or another appropriately qualified professional, and ask to see their registration.

Market risk is yours and it cannot be transferred

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Investments in securities are subject to market risks; read all the related documents carefully. The value of an investment can fall as well as rise, past performance is not indicative of future results, and the whole of the amount you commit can be lost. Leveraged and derivative positions can lose more than the amount you committed, so a loss is not limited to what you paid in. No feature of any platform, no order type and no tool described anywhere on this website changes any part of this.

Nobody here may promise you a return

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We do not offer, indicate, imply or guarantee any return, profit or outcome, and no employee, authorised person, partner or referrer is permitted to do so on our behalf. If anybody claiming to represent us offers you an assured return, a fixed monthly income, a guaranteed profit or a share in a trading scheme, it is unauthorised and in all likelihood a fraud. Do not pay them, and report it to us on the published contact details immediately.

Illustrations, calculators and screenshots are illustrative

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Figures used in examples, calculators, charts and interface screenshots are illustrations, not quotes, positions, holdings or results. A calculator tells you what follows arithmetically from figures you supplied, on assumptions that are stated beside it. It does not forecast, and an output is not a representation that any result is achievable. Screenshots of our platforms are captured from demonstration accounts and show the interface, not the performance of any account.

Information is believed correct, and may still be wrong or out of date

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Content on this website is prepared from sources we believe to be reliable and is published in good faith. Rates, charges, margins, cut-off times, product availability, statutory levies and regulatory requirements are set by SEBI, the exchanges, the depositories, the Finance Act and other authorities, and they are amended from time to time. We do not warrant that everything here is accurate, complete or current at the moment you read it. Where a figure matters to a decision, confirm it against the published tariff sheet, the circular in force or the scheme document before you rely on it.

Where this website and a signed document disagree

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Your relationship with us is governed by the account opening documents you executed, the Rights and Obligations of Stock Brokers, Sub-brokers and Clients, the Risk Disclosure Document, the Guidance Note, our Policies and Procedures, the depository participant documents and the rules, byelaws and circulars of SEBI, the exchanges and the depositories. If anything on this website differs from those documents or from a regulatory requirement, those documents and the requirement prevail, and the website carries no independent contractual effect.

Links to other websites

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Technology, access and interruption

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Access to our platforms depends on the internet, your device, your network, the exchange's systems and intermediate service providers, none of which can be guaranteed to be available without interruption. We maintain alternative channels, including the dealing desk on the published telephone number, and we publish what to do when a platform is unavailable. Subject to the law and to the agreements between us, we are not liable for a loss arising from an interruption, a delay or a failure beyond our reasonable control. Do not build a plan that depends on a notification, a connection or a screen being available at a particular moment.

The short version

Dos and don'ts

Twenty lines. If you read nothing else on this page, read the right-hand column: almost every loss that is not a market loss begins with one of those ten.

Do

Deal only with a SEBI-registered intermediary, and check the registration on the regulator's own website before you deal.
Read the Rights and Obligations, the Risk Disclosure Document and the Policies and Procedures before you trade, not after something goes wrong.
Give your own mobile number and email address, and keep both current, so every contract note, statement and security alert reaches you directly.
Nominate, or formally opt out of nomination, so your family is not left with an avoidable process at the worst possible time.
Pay only from a bank account in your own name that is mapped to your account, and only to the account shown in your own statement.
Check every contract note against what you actually did, and read the charges line at least once properly.
Reconcile your demat holdings against the statement the depository sends you directly, which does not pass through us.
Keep a record of your complaints: the date, the ticket reference and the reply. It is what an escalation is built from.
Place protective orders rather than relying on being at a screen, and understand what a stop-loss does and does not promise.
Ask us, in writing, about anything you do not understand, and keep the answer.

Do not

Do not share your password, your one-time password or your authenticator code with anybody, including somebody claiming to be from us.
Do not let anybody else operate your account, however well you know them and whatever they promise. It voids the protection the account carries.
Do not act on tips from messaging groups, social media, a video or a stranger on a telephone call, however convincing the track record looks.
Do not believe an assured return, a guaranteed profit, a fixed monthly income from trading or a profit-sharing scheme. None of them is permitted.
Do not transfer money to an individual, to an unregistered entity or to any account other than the one named in your own account statement.
Do not install an application, a browser extension or a remote access tool because somebody on a call asked you to.
Do not sign a blank or incomplete form, a power of attorney you have not read, or a document whose copy you are not given.
Do not trade a derivative, an intraday product or a leveraged position until you can explain what happens when it moves against you.
Do not ignore a security alert about a sign-in, a password change or a withdrawal that you did not make. Act on it immediately.
Do not reach the platforms through a link in a message or an email. Type the address or use your own bookmark.

If you have already shared a credential or sent money. Change your password immediately from a device you trust, telephone us on the number published on the contact page, dialled by you and not taken from the message that worried you, and put it in writing from your registered email address. Where money has moved, report it to your bank at once and to the National Cyber Crime Reporting Portal. Acting in the first hour matters more than anything else you can do.